Last updated: 05.08.2016
Sphera Global Gestión Médica Internacional, S.L. (‘us”, “we” or “our”) operates www.spheraglobalhealthcare.com (the site). This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the Site.
We use your personal information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
DATA CONTROLLER AND OWNER
Types of Data collected
Among the types of Personal Data that this web site collects, by itself or through third parties, there are: Cookies and Usage Data.
The Personal Data may be freely provided by the User, or collected automatically when using this web site.
Failure to provide certain Personal Data may make it impossible for this web site to provide its services.
Users are responsible for any Personal Data of third parties obtained, published or shared through this web site and confirm that they have the third party’s consent to provide the Data to the Owner.
MODE AND PLACE OF PROCESSING THE DATA
Methods of processing
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner.
The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located.
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.
The use of the collected Data
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics and Heat mapping and session recording.
The Personal Data used for each purpose is outlined in the specific sections of this document.
DETAILED INFORMATION ON PERSONAL DATA PROCESSING
Personal Data is collected for the following purposes and using the following services:
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.)
Hotjar is an analytics service provided by Hotjar Ltd.
Hotjar honors generic Do Not Track headers. This means your browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.
Personal Data collected: Cookies and Usage Data.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Web site, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Heat Mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behaviour. Some of these services may record sessions and make them available for later visual playback.
ADDITIONAL INFORMATION ABOUT USER'S PERSONAL DATA
SYSTEM LOGS AND MAINTENANCE
For operation and maintenance purposes, this Web site and any third party services may collect files that record interaction with this Web site (System logs) or use for this purpose other Personal Data (such as IP Address).
THE RIGHTS OF THE USERS
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
DEFINITIONS AND LEGAL REFERENCES
Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information.
Information collected automatically from this Web site (or third party services employed in this Web site), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Web site, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Web site) and the details about the path followed within the Web site with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cities or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use portions of this site.
The individual using this Web site, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.
The legal or natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Web site. The Data Controller, unless otherwise specified, is the Owner of this Web site.
This Web site
The hardware or software tool by which the Personal Data of the User is collected.
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.